My favorite part of Auto Shop Follow-Up is they make all the courtesy calls, declined service calls and lost customer calls so that I don’t need to hire an in house customer retention person… it is one less thing to worry about. When I had an in house...
Auto Shop Follow Up has been great to use for both of my shops. Having someone other than my myself or my service advisors call on my shop’s behalf allows customers to be honest about their feedback on their visit. Keeping existing customers happy is what we are...
Auto Shop Follow-Up has freed up my time. We were really not expecting the amount of compliments from the handwritten cards. We have had multiple customers tell us that the cards truly “wowed” them & is also keeping them coming...
“We get Excellent coaching materials for our service writers! We were not expecting how much our team would look forward to getting our report each week! Yes I recommend Auto Shop Follow Up to other...
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