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Adam Liu – M-Spec/Essential Auto Care

  “I have owned repair shops for over 15 years and it takes a lot for a vendor to impress me. I can honestly say Auto Shop Follow-Up has been one of the best decisions I have made to aid in our marketing. What I like the best about Auto Shop Follow-Up is it...

Sheilagh – German Auto Care

“It’s awesome. I think it’s an extra layer of satisfaction on both sides. It’s also a consistent process. We’ve tried it in the past and it hasn’t been consistent… The way the report is laid out is fantastic, and I love that...
Hester Taylor

Hester Taylor

My favorite part of Auto Shop Follow-Up is they make all the courtesy calls, declined service calls and lost customer calls so that I don’t need to hire an in house customer retention person… it is one less thing to worry about. When I had an in house...
Chris Cloutier

Chris Cloutier

Auto Shop Follow Up has been great to use for both of my shops. Having someone other than my myself or my service advisors call on my shop’s behalf allows customers to be honest about their feedback on their visit. Keeping existing customers happy is what we are...

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