Simple procedures, done consistently.
When we met Mike, we had an attrition problem... we peaked at 42%. After our time with Mike, we have our attrition down to 13.5% as a 12 month rolling average... The feedback we get from our customers has been absolutely phenomenal. "
We love AutoShopFollowUp.com! It's the most efficient way to stay in constant communication with our customers, and get real time feedback.
Reporting is always close at hand
Receive a call summary report after each call session. Sales opportunities, customer feedback, and more!
Knowing what customers see in your shop, and are saying about it is paramount to your success.
Built by shop owners, for shop owners.
AutoShopFollowUp.com was created hand in hand with auto shop owners. It was born from a desire from a local shop to get help with his follow-up services.
We were fortunate enough to have many shops and other partners work with us in our infancy to help build us in the the systems and processes we have today. We are always looking to grow, learn, and continually improve our services.
Some of the best features in program were the direct result of suggestions from our customers. Keep them coming!